HR Business Partner

About Company

An FMCG startup specializing in healthy food options, with a strong presence across leading e-commerce platforms, offline retail stores and various other channels.

Job Description

 Key Responsibilities:

 PERFORMANCE MANAGEMENT & CULTURE
 – Partner with managers to ensure KRAs are set, tracked, and lived — not just filed in Keka. 
– Drive quarterly KRA cycles (AMJ closure, JAS setting) in coordination with the Head HR. 
– Track KRA completion rates across all functions; flag gaps and delays to leadership. 
– Build a high-performance culture where feedback is continuous, not just annual. 
– Coach managers on how to have effective performance conversations.

EMPLOYEE ENGAGEMENT & CULTURE BUILDING 
– Own the company's employee engagement calendar — pulse surveys, recognition programs, team activities, and town halls.
 – Establish and track the eNPS (Employee Net Promoter Score) baseline. 
– Design and roll out the people culture charter — values, behaviours, and ways of working.
 – Lead internal communication around culture, company milestones, and people initiatives.
 – Be the first point of contact for employee relations — handle queries, concerns, and conflict resolution with empathy and speed. 

– ONBOARDING & OFFBOARDING 
– Own the full onboarding journey for every new joiner — digital policy walkthrough, company induction, org structure, asset handover, and 30-60-90 day check-ins via Keka. 
– Ensure every joiner has a structured Day 1 experience — nothing manual, nothing falling through the cracks. 
– Manage exit processes — conduct exit interviews, identify attrition trends, and share insights with the Head HR. 

– HR AUTOMATION & REPORTING
 – Maintain and improve Keka workflows — automated reminders, onboarding checklists, KRA tracking, and leave management.
 – Prepare monthly HR dashboards: headcount, open roles, attrition, engagement scores, payroll cost. 
– Support the Head HR in building AI-assisted hiring workflows and reducing manual HR effort. 

Who We Are Looking For 
– 3-6 years of experience as an HRBP or HR Generalist, ideally in a D2C, FMCG, food, or startup environment.
– Demonstrated experience in performance management, employee engagement, and Culture building — not just one of the three. 
– Hands-on with an HRIS tool (Keka preferred, or any equivalent — Zoho People, greytHR, Darwinbox).
 – Strong interpersonal skills — people trust you, open up to you, and feel heard when they talk to you. 
– Organised and process-oriented — you do not let things slip, and you close loops without being chased. 
– Comfortable working in a fast-moving, ambiguous environment where playbooks are being built, not followed. 
– Strong written communication in English — you can write a policy update, an engagement post, and a difficult email, all with equal clarity. 
– Exposure to quick-commerce / food / high-growth consumer brand environments is a strong plus. 

Traits We Hire For
 – Ownership first — you treat problems as yours, not someone else's to escalate. 
– People-first instinct — you genuinely care about employee experience, not just compliance checkboxes.

Mandatory Requirement

Primary Job Profile : HRBP

Technical Skills : Performance mgmt, Policy development, Workforce Planning

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